Hamilton Medical Centre
86 Market Street, Birkenhead, Merseyside, CH41 6HB
Telephone: 0151 649 0191
Sorry, we're closed
Urgent patient notice URGENT Patient Notice Closed for Staff Training Prescription Requests over the Telephone to stop from July 2023 PATCHS a new platform for online consultations going live 15th February Patient Update on NHS Services Across Wirral We are closed Monday 19th September Farewell to Dr Das and Dr Wyche Brighter Birkenhead PCN Health Fayre COVID Vaccination Clinics Thursday 10th and Friday 11th February
Friends and Family Test
It is a National requirement for GP Surgeries to ask their patients if they would recommend the Practice to their friends and family, and then we are to publicise the results on a monthly basis. We would appreciate if you could anonymously answer the following questions.
Previous ‘Friends and Family Test’ results
October 2024
Total Responses: 114
Very Good: 83
Good: 18
Neither good nor poor: 7
Poor: 1
Very Poor: 2
Unknown: 3
Some of your feedback and additional comments from the past months replies:
- “I would like to thank the Dr today for giving the time to explain my results and made me feel at ease. The Dr was very thorough.”
- “Because I was well looked after”
- “On time, lovely staff, and very helpful.”
- “Seen promptly and good advice from very pleasant people”
- “Friendly staff at reception helpful medical team”
- “As always with this practice the staff are extremely friendly and courteous.”
- “Always so very helpful, very friendly”
- “Went in had vaccinations well organised”
- “Friendly relaxing efficient”
- “Very helpful and caring”
- “Greeted with a smile and was so quick and efficient, but the staff are always like that”
- “All staff marvellous, quick and very helpful, couldn’t be faulted!!!! Thank you all”
- “No problem as usual , nurses & staff all wonderful .Best doctors ever.”
- “Excellent, appointment on time, and great staff”
- “Excellent staff”
- “Acknowledged by reception on arrival, didn’t wait too long to see the nurse , was checked that I was feeling ok and about any meds I am on, before I was given the vaccine, great service.”
- “Thoroughly professional whilst maintaining a high quality service. Nothing is too much trouble. Excellent Practice”
- “They are always friendly and polite, the whole practice is a pleasure to attend. Knowing I will always get their best advice and help. They are the most helpful Practice I have ever been to.”
We thank you all for your feedback and lovely comments, it is very much appreciated by all the staff here at the Practice.
