Hamilton Medical Centre

86 Market Street, Birkenhead, Merseyside, CH41 6HB

Telephone: 0151 649 0191

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Friends and Family Test

It is a National requirement for GP Surgeries to ask their patients if they would recommend the Practice to their friends and family, and then we are to publicise the results on a monthly basis.  We would appreciate if you could anonymously answer the following questions.

  • We would like you to think about your recent experiences of our service.

  • This field is for validation purposes and should be left unchanged.

Previous ‘Friends and Family Test’ results

 

October 2024

Total Responses: 114

Very Good:  83
Good:  18
Neither good nor poor:  7
Poor:  1
Very Poor:  2
Unknown:  3

Some of your feedback and additional comments from the past months replies:

  • “I would like to thank the Dr today for giving the time to explain my results and made me feel at ease.  The Dr was very thorough.”
  • “Because I was well looked after”
  • “On time, lovely staff, and very helpful.”
  • “Seen promptly and good advice from very pleasant people”
  • “Friendly staff at reception helpful medical team”
  • “As always with this practice the staff are extremely friendly and courteous.”
  • “Always so very helpful, very friendly”
  • “Went in had vaccinations well organised”
  • “Friendly relaxing efficient”
  • “Very helpful and caring”
  • “Greeted with a smile and was so quick and efficient, but the staff are always like that”
  • “All staff marvellous, quick and very helpful, couldn’t be faulted!!!! Thank you all”
  • “No problem as usual , nurses & staff all wonderful .Best doctors ever.”
  • “Excellent, appointment on time, and great staff”
  • “Excellent staff”
  • “Acknowledged by reception on arrival, didn’t wait too long to see the nurse , was checked that I was feeling ok and about any meds I am on, before I was given the vaccine, great service.”
  • “Thoroughly professional whilst maintaining a high quality service. Nothing is too much trouble. Excellent Practice”
  • “They are always friendly and polite, the whole practice is a pleasure to attend. Knowing I will always get their best advice and help. They are the most helpful Practice I have ever been to.”

We thank you all for your feedback and lovely comments, it is very much appreciated by all the staff here at the Practice.