Friends and Family Test
It is a National requirement for GP Surgeries to ask their patients if they would recommend the Practice to their friends and family, and then we are to publicise the results on a monthly basis. We would appreciate if you could anonymously answer the following questions.
Take the Friends and Family TestResults
October 2024
Total Responses: 114
Very Good: 83
Good: 18
Neither good nor poor: 7
Poor: 1
Very Poor: 2
Unknown: 3
Some of your feedback and additional comments from the past months replies:
- “I would like to thank the Dr today for giving the time to explain my results and made me feel at ease. The Dr was very thorough.”
- “Because I was well looked after”
- “On time, lovely staff, and very helpful.”
- “Seen promptly and good advice from very pleasant people”
- “Friendly staff at reception helpful medical team”
- “As always with this practice the staff are extremely friendly and courteous.”
- “Always so very helpful, very friendly”
- “Went in had vaccinations well organised”
- “Friendly relaxing efficient”
- “Very helpful and caring”
- “Greeted with a smile and was so quick and efficient, but the staff are always like that”
- “All staff marvellous, quick and very helpful, couldn’t be faulted!!!! Thank you all”
- “No problem as usual , nurses & staff all wonderful .Best doctors ever.”
- “Excellent, appointment on time, and great staff”
- “Excellent staff”
- “Acknowledged by reception on arrival, didn’t wait too long to see the nurse , was checked that I was feeling ok and about any meds I am on, before I was given the vaccine, great service.”
- “Thoroughly professional whilst maintaining a high quality service. Nothing is too much trouble. Excellent Practice”
- “They are always friendly and polite, the whole practice is a pleasure to attend. Knowing I will always get their best advice and help. They are the most helpful Practice I have ever been to.”
We thank you all for your feedback and lovely comments, it is very much appreciated by all the staff here at the Practice.
